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Privacy Policy

At TrueNest Solutions, your privacy is of the utmost importance. This policy outlines how we handle your information when you connect with our platform to find professional home services. We are committed to providing a secure and transparent environment for all homeowners.

We collect information necessary to facilitate your connection with qualified service providers. This includes your contact details, location, and the specific home service you require. We do not collect sensitive personal data such as Social Security numbers or bank account details.

Your data is used exclusively to match you with professional technicians who meet our rigorous standards. We ensure that all communication between you and the service provider is handled with the highest level of confidentiality and security.

We implement industry-standard security measures to protect your information from unauthorized access. TrueNest Solutions is dedicated to maintaining a trustworthy environment where you can feel confident in your home repair and maintenance needs.

If you have any questions regarding our privacy practices or would like to request access to your personal data, please contact our support team at support@truenestsolutions.com.

Third-Party Provider Disclosure

TrueNest Solutions is a professional matching platform designed to connect homeowners with qualified service providers. While we vet all professionals to ensure high standards of care, it is important to note that the actual service delivery and repair work are performed by the third-party technicians we partner with. We are not directly involved in the execution of the work, and therefore, we cannot guarantee the specific results or the quality of the final outcome. We recommend that you review the individual service provider's credentials and reviews before making a connection.

By using TrueNest Solutions, you acknowledge that you are connecting with a third-party service provider. TrueNest Solutions is not a licensed contractor, plumber, or pest control specialist. We do not provide warranties, guarantees, or direct service for the work performed. All service agreements and pricing are established directly between you and the service provider. Please ensure you have all necessary insurance and bonding requirements in place before the service begins.

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